Shipping Policy

At Artrees, we are committed to delivering your jewellery safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not processed on Sundays or public holidays.

Once your order is processed, you will receive a confirmation along with tracking details via email or SMS.

Shipping Timeline

Delivery timelines may vary depending on your location:

Metro cities: 3–5 business days
Other locations: 5–7 business days

Please note that delivery times are estimates and may be affected by external factors such as weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout.

We may offer free shipping on selected orders or promotional offers from time to time.

Order Tracking

Once your order is shipped, tracking details will be shared with you. You can use these details to monitor the delivery status of your package.

Delivery Issues

If your order is delayed, lost, or marked as delivered but not received, please contact us within 48 hours so we can assist you.

Artrees is not responsible for delays caused by courier partners, incorrect shipping details provided by the customer, or failed delivery attempts.

Address Accuracy

Please ensure that your shipping address and contact details are accurate at the time of placing the order. We are not responsible for orders delivered to incorrect or incomplete addresses.